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Honda of the Desert is proud to have a customer satisfaction index well above the national average and we would like to hear from people about the service they have received at our dealership. Please let us know how we did.

Comments

Paul Codekas 11-21-2010, 4:27 PM
Going to a car dealership to buy a car for me is a royal pain in the ... i'ld rather have a root canal. But Honda of the Desert has turned it into a pleasant experience. I was able to do everything from my home using the internet and my phone. The only reasons i had to go to their dealership was to pay them, sign papers and pickup my new Honda CR-V. Their sales people don't 'play games' with the car prices, they gave me their price and i liked it so i bought. I highly recommend them to my family and friends.

Paul Codekas Post Follow Up Comment
R. Minassian 11-21-2010, 9:27 PM
Simply put , the buying experience was a good experience at Honda of the Desert . Post Follow Up Comment
Hal 11-22-2010, 4:32 PM
I just purchased an accord crosstour. I worked with Jessica. The process was painless, quick and easy. The one minor issue ( that 3 of the 4 tires were underinflated so the sensor went off after I had driven a few miles) was extremely efficiently handled the next am and jessica even followed up by calling to check on the status.... Post Follow Up Comment
Roseann Rich 12-05-2010, 2:19 PM
It was my first visit to Honda of the Desert. And as I've happily owned Toyotas for the past 25 years, I was a little apprehensive about buying a Honda and the Dealership. I needn't have worried. Juan was absolutely wonderful, I was treated fairly, and I love my CR-V! Post Follow Up Comment
Brenda Coble 12-13-2010, 2:38 AM
Jessica was the best sales person I have ever had! Post Follow Up Comment
Donna Groves 12-30-2010, 5:23 PM
I was so pleased with the service I received from Juan he was a gem. He explained everything to me. I know I will be letting my friends know how wonderful Honda of the Desert is and the service again was exceptional. I love my Civic LX. Post Follow Up Comment
Jay Rogers 12-31-2010, 8:51 PM
It was a pleasure dealing with Denny Blasingame the saleman who worked with me on this purchase. I would not hesitate to recommend him to anyone I know who is interested in buying a vehicle. Post Follow Up Comment
Martin Nolasco 1-01-2011, 5:42 PM
My second CRV buying experience was great, I got a great deal on my crv and a fair amount for my trade, everything was done by email and Jared Pruett made this an easy and painless process.
I will be going to honda of the desert again and telling my friends and family about Jared pruett. Post Follow Up Comment
Gene slavin 1-02-2011, 6:47 PM
Our most satisfying car-buying experience. Post Follow Up Comment
Ambrose Lindsay + Larry Glidewell 1-06-2011, 4:33 PM
Recovering from negative experiences in attempting to buy a hybrid from Nissan or GM, everything about Honda of the Desert was a refreshing surprise! Juan Guzman responded within seconds of filling out an online form, had the exact car we wanted, and never attempted to "sell" us anything. The whole experience of leasing the CR-Z within hours of finding it was a pleasure, dealing with real professionals. Never believed it could be so easy or pleasurable. Post Follow Up Comment
phyllis and Sal Baldomar 2-19-2011, 3:17 AM
Just drove off in our new 2011 Honda Civic LX. Juan was so helpful and greeted us after having visited him one year ago. We received a fair trade for our Mercedes. The whole process was painless. It was great finally finding a dealership with all the right moves. I would highly recommend Honda of the Desert to anyone! Thanks Juan. Post Follow Up Comment
ralph sidorowicz 3-03-2011, 3:35 AM
I was ready to give up my new car search and hang the phone up-Juan Guzman was the reason I was able to purchase a new Honda Civic-without his help, I would still be in my 10 year old car, wishing....... Post Follow Up Comment
pat digiorgio 3-10-2011, 2:52 AM
Honda of the desert is THE best place to buy a vehicle from.Their service department is TOP notch.And all employess there are very friendly and go way beyond the extra mile to help you out.To all and especially Kaden for getting us into our '11 civic and Martin for incredible service in the service department when we need to bring our vehicles in...... Post Follow Up Comment
Ken Muraco 4-09-2011, 4:41 PM
Love my new 2011 CR-Z. Thanks Jeff Monsoor for being professional and patient with me as I made a wise choice to return to a Honda vehicle. I'm sure my fuel costs will drop now and don't be suprised if a few of my friends call you to hook them up as well. Post Follow Up Comment
Tony 8-03-2011, 3:25 AM
Jeff is terrific...isn't he? He sold me a hot, red CR-Z as well, and I couldn't be happier. The car is awesome, and so is he...never pushy, patient, honest and just an all-around nice guy. I'd send anyone to him for a new car! Post Follow Up Comment
Phyllis & Gary Hunt 4-23-2011, 8:39 PM
We just purchased our first Honda. The 2011 Honda Accord Coupe. We got this fully loaded. This is the best car we have ever had and driven, we got it to last. My wife drives 100 miles a day up hills and on the freeway. She needed a car with power , good gas mileage and all the safety feathers. The V6 was our request over the 4.
We have had it almost a week and we love it. We give it 5 out of 5 in all catagories.
I will trade in my Buick in a few years for a 4 cylinder Honda for driving around town. Post Follow Up Comment
IQBAL MOHAMMAD 5-29-2011, 3:24 AM
My Honda CR-V buying experience was good , I got good deal from Honda Of desert , everything was done With fast and Friendly ,Thanks Juan Guzman And Honda Post Follow Up Comment
Lynette 6-24-2011, 4:03 PM
Dear Mr. Foth,

I have been bringing my 2006 Pilot to Honda of the Desert for about 5 years now. I had taken the car to a couple of other places but when I met Martin Velasquez I knew I would not be taking the car anywhere else for service. Your team of Martin, Jose, Marcos, and of course the talented mechanics, is something special. As someone who doesn't know much about cars, (and whose husband is too busy to take care of them), knowing I can bring my Pilot to Martin and the guys gives me a great deal of peace of mind. I trust your team to take care of what needs to be taken care of and never have I felt they were taking advantage of me. I also see how they treat every person who walks in the door - with friendliness, respect, and a genuine attitude that says, "I'm going to get this fixed for you as soon as possible, and for a fair price." I hope you appreciate these employees because I believe they are a big reason why people bring their cars to Honda of the Desert. I know I will be a customer for a long time.

Best wishes,
Lynette
Post Follow Up Comment
Tony 8-03-2011, 3:27 AM
Awesome! The best car-buying experience ever! This was the smoothest, most incredibly fair and honest business transaction I've ever experienced at any car dealership. Truthfully...Sales Representative Jeff Monsoor and Finance Manager Wade Whittington were a pleasure to deal with. They were never pushy, not full of hype and kept everything moving smoothly. In fact, the deal was so good, I've been telling everyone I know to buy a Honda at this place...just to get a chance to meet these guys and work with them! They made the whole car-buying experience fun. I look forward to seeing them again, and I'm very excited about my beautiful new CR-Z. It's an amazing little car that gets stares and comments wherever I go. Give these guys a chance...they deserve it! Post Follow Up Comment
Robert Thais 8-08-2011, 11:45 PM
For the fourth time in the past 15 years, I was highly satisfied with the offer and terms of my new car lease. The sales rep and the support staff were as courteous and upfront as the time before. I really think they take their customer service training very seriously and use it to link customers to the Honda family. I know I have a reliable car with a company of great staff members. Post Follow Up Comment
anna 8-15-2011, 9:15 PM
My family and I just went in this weekend to buy a 2012 Honda Civic full loaded and buying it was a pleasure. We had a deal of great help from Brandon, he was extremely patient and walked us through the whole details on the car. If we were to come back again we would come back because Honda of the Desert truly knows how take care of of their costumers.
Post Follow Up Comment
Greg Carter 8-16-2011, 9:59 PM
Marcos Hernandez has developed a great helpful relationship with me in the service department at Honda of the Desert. Routine servicing of our 2009 CRV and 2009 Civic has been both convenient and timely. Calling ahead I can schedule an appointment with Marcos getting a feel for his current workload. I have been in and out as promised.

Recently, I called Marcos with some repair concerns on my daughters 02 Accord EX (203,000 miles) and explained the problems. Unlike the difficulty I had with two other repair shops (one who I have used for 8 years), Marcos was able prepare me for the possible repairs and expense for the Accord. Delivering the car in one afternoon we picked it up the following day just after noon with both the valves and AC concerns repaired, and within estimated charges. Also, I am grateful to the mechanics on the repair line.

I have never used a dealership as I do Honda of the Desert, although parts may be a bit pricier than after market parts, they are genuine Honda parts. I am convinced that if it?s a Honda, go to Honda of the Desert.
Post Follow Up Comment
Scott Nyland 8-20-2011, 6:39 AM
Had a wonderful experience buying a new car at Honda of the Desert. Jeff was an amazing salesman, he worked with us to get us the car we wanted, at a price we could afford. Davik in finance was the consummate professional, he worked with us on every detail of our contract, explained every nuance of the deal, was straightforward and honest, and a pleasure to deal with. I would recommend this dealership to anyone, and I would like to commend their staff on a wonderful job. They even stayed late to make sure we got the deal we wanted. Thanks for getting us into our Brand-New Honda CRV Jeff and Davik. You guys were fantastic. Post Follow Up Comment
Steve 9-13-2011, 4:30 AM
I'm very apprehensive when buying a car from dealerships, but after doing alot of homework and a couple of visits to many new car dealerships I found that I was at ease with Denny. This was the easiest and most pleasant car purchase I've had. Post Follow Up Comment

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