Customer Testimonials
Finally, buying a car doesn’t have to suck! Honda of the desert was amazing!!! Our sales rep John was very knowledgeable about the vehicles we were interested in, and also very patient with us. Each question was answered easily and thoroughly. The Sales Manager Michael was helpful and went through all the numbers clearly. Finally, the Finance guy Loius was efficient and explained things clearly with all the paperwork.
Price of my vehicle was fair and they were not interesred in being scammy. The focus was on helping the customer. It is a welcome change after working with other ... Read More DealerRater - Jan 22, 2025
This dealership is so shady. They claim they modified the vehicles to mark up the price. A vehicle we looked at happened to not have their “mark up” sticker, so we pointed it out. Our sales rep said, we could just use it as a negotiating tool since it’s not on there. I questioned why they were up-charging customers for FACTORY installed tint. Our rep said, we can install a ceramic tint and that was an extra cost. I am almost 100% certain that every vehicle they added that ceramic tint up charge, wasn’t actually installed on the car. ... Read More DealerRater - Aug 28, 2024
My family and I went into Honda of the desert to look into two types of cars, we were helped out by ADRIAN. He was very helpful, patient, informative and all around professional with all our questions being answered! We ended up choosing a 2025 Honda CR-V Hybrid Sport-L AWD! We will definitely be returning for any future Honda purchases and we will definitely be asking for ADRIAN. Thank you so much ADRIAN 🙂
My family and I went into Honda of the desert to look into two types of cars, we were helped out by ADRIAN. He was very helpful, patient, informative and all around professional with all our questions being answered! We ended up choosing a 2025 Honda CR-V Hybrid Sport-L AWD! We will definitely be returning for any future Honda purchases and we will definitely be asking for ADRIAN. Thank you so much ADRIAN 🙂
My family and I went into Honda of the desert to look into two types of cars, we were helped out by ADRIAN. He was very helpful, patient, informative and all around professional with all our questions being answered! We ended up choosing a 2025 Honda CR-V Hybrid Sport-L AWD! We will definitely be returning for any future Honda purchases and we will definitely be asking for ADRIAN. Thank you so much ADRIAN 🙂
(Translated by Google) Very good service and very friendly (Original) Muy bueno el servicio y muy amables
I can't say enough about how great an experience we had with Honda of the Desert recently when we had an emergency issue while traveling cross-country. While driving from Arizona to California we had issues with our Honda on the freeway through Palm Springs. A single phone call to Honda of the Desert eased our concerns. They told us to come right in for diagnostics and within 90 minutes Eduardo explained that our car had a fuel injection issue in one of the cylinders. Not only did they discover the issue, they had the part in stock AND, since we ... Read More Google - Jul 21, 2024
I walked into this Honda dealership on a Saturday looking for a new car. It’s been a while since I’ve purchased a new vehicle and these moments can be stressful, uneasy. I had the opposite experience. I was immediately greeted by Johnny with a firm handshake and warm hello. I quickly realized how knowledgeable, attentive and accommodating he was. He helped me find the car I wanted and got me the price that I could afford. Even offered to drive my car back to my place so I could leave the the lot in my brand new Honda. ... Read More Google - Jul 8, 2024
They got me taken care of in a timely fashion. A lot of people were waiting to have their car serviced, but there were plenty of comfortable chairs to sit in. I took my car there for the a/c. It blows ice cubes now.
Great experience of purchasing our vehicle. Easy, quick and hassle free! Straightforward! Thank you Greg for making this experience as easy as possible! We appreciate you.
Bought my brand new civic completely on my own and they made it such an easy and smooth process! Their GSM Greg was amazing to work with and had an answer for every question! Definitely would recommend this Honda dealership.
These guys are the absolute best. Ask for Gil. Tell them Paul sent you.
Jo and the service team did an amazing job getting us back on the road after an emergency detour. Video of the repair area was a really nice touch.
Eduardo was my Service Advisor, and he was very professional and efficient. The Service Department should always get 5-Stars because they do excellent service.
My salesman Matt was a gem. Such a caring and supportive individual. It was a stressful event for me but I have the most beautiful car ever. He did not give up and made it happen. I am so appreciative. The finance manager was just as incredible and I won't go any place else for future purchases. They had my back from the beginning. I had gone to other dealerships and no one cared to make it happen until Honda of the Desert. Amazing humans work there! It was not just about selling a car to them. It was ... Read More Google - Jun 10, 2024
First time getting a Honda they have the best customer service I ever experienced. Mathew Ortiz is very helpful . Thank you so much.
We bought our accord there. Always service there. Love how they send you video on what the tech is doing
I just purchased my new vehicle Jesus was the best he was on top of it great personality 🙌 and I want to thank Ron for making this happen there the best 👌 I will definitely recommend them to my friends and family thank you guys for all ur help😊😊😊
Excellent experience 👏, professional, courteous and helpful 👍, Thank you Carlos and Gil !!!!!
Took my Car to Honda for service since I'm under warranty and they were so Amazing. I love how they send a video of your car and explaining the issues and how long it will take to be fixed, they were so helpful and polite. Sent a shuttle to pick me up once my car was finished. Couldn't ask for anything more, not even from my selling dealership. Thank you Honda!!
My Civic now has 239k mi on it. I'm an Uber driver and Honda of the desert keeps my car running great. Based on my experience as well as many of my riders that I pick up at other dealers, Honda of the desert has the best service department
We’re here in Palm Springs for the winter from the Midwest and simply wanted to check out the new Hondas. Julian Guzman was such a gentleman and kindly showcased several cars we were interested in even though he was aware we weren’t going to make a purchase. Great salesman and outstanding service.
After visiting three Honda dealers in Riverside County, I quickly realized that Honda of the Desert was the best choice for me. Mickey and Rigo were professional and honest and it was a great car buying experience (Avoid Moss Honda in Moreno Valley at all cost)
We didn't buy a vehicle from them in the end. They were extremely helpful and gave all financing options without pushing to sell a car tobme.
They are always friendly and polite. Service department rocks. Love these guys.
I WENT IN THIS MORNING TO BUY THEIR CIVIC R ON THE SHOWROOM FLOOR, THE CAR WAS LOCKED AND I TRIED TO GET SOMEBODY TO HELP ME AND WAS COMPLETELY IGNORED TYPICAL OF HONDA AND TOYOTA OWNED BY THE SAME COMPANY.THE CAR WAS LOCKED THEY HAVE ABOUT 18 ,000 MARK UP ON THE CAR , SO I NOW CALLED TO SPEAK TO THE SALES MGR OR THE GM OR ANYBODY BESLIDES A SALES PERSON THERE WERE 3 THERE THEY SAID WERE THERE AND CANT FIND ANY OF THEM, U CAN C THAT THEY DONT HAVE THERE ACT TOGETHER DONT WASTE YOUR TIME U ... Read More DealerRater - Mar 23, 2024
Friendly parts dept and good coffee
Juan at Honda of the Desert has been exceptional as our sales representative and advocate with the service department. While the sales experience was flawless, we also wanted a hitch receiver installed on our new Honda CR-V hybrid. When there was a mix-up on the size of hitch receiver (Honda only offers one size for our vehicle), Juan facilitated a meeting with Martin the Service Manager. Both Juan and Martin made sure we were able to have an after-market hitch receiver installed without our warranty being negatively affected. In fact, shout-out to Martin for actually ordering the after-market hitch receiver ... Read More Google - Mar 5, 2024
Best customer service team, not just in the desert, but anywhere. Customer service rep, Mario, explained what to look out for in the front-end assembly, and he managed to get my vehicle washed, despite the washer being broken. Highly recommend.
Very professional experience. They are friendly and listen to what you have to say. They get the work done in a timely manner.
They are super friendly and very knowledgeable
I really do not like shopping for a car, BUT, the experience I had working with Damion Loman was a very positive one from start to finish. He was willing to listen to my situation, and without any pressure supplied me with numerous options. Once I decided to go in the direction that I did, he worked hard to get me the best deal for me and not necessarily Honda. He remained professional, yet still very personable at the same time. I would highly recommend Damion if you are in the market for a Honda vehicle.
Service dept. Was fast and efficient.
Honda of the Desert gave me an amazing sale price and great incentives on my Honda Accord Special Edition! Ask for Mickey or Ron T. They will take care of you!
Greatest prices Good service thank you take care my ride
Probably the best service department I’ve ever worked with. Every service member there has great customer service skills. They are great with communication and making sure you get taken care of. Highly recommend them!
Always great service, friendly associates and A+ work. I've been driving Hondas for 23 years and always taken it to the Dealership for maintenance. I may spend a few extra dollars, but it's well worth it and gives me peace of mind knowing it's done right the first time.
Infotainment system fixed! 👍thank you!!!
Hands down best service department. Martin the service manager knows how run this department. Geo from parts is very knowledgeable is honda parts. Our service advisor was also very helpful
I had a problem with my key fob. It came apart when I accidently dropped it. I also lost the spare fob that I used to run the car to get it to the dealers. Several young men helped me find the fob which was well hidden under the driver's seat. Another gentleman fixed my broken fob. No charge. I wish to thank all the gentlemen from Honda that helped me.
Excellent customer service
I got my new car in one afternoon! It was a pleasant experience. ☺️
I've had the most fantastic experience at Honda of the Desert. No hassle. They all work on no commission. They had the exact car I wanted. Got a steel on it with $4000 off. I was in and out of the dealership in 90 minutes. Matt and Chris are the man in sales! So helpful. So nice. I can't highly recommend them enough. Davion in finance is amazing and takes the time to walk you through everything. Honda of the Desert is where it's at. I can't recommend it enough.
Amazing service and Sergio was a big help with everything I needed and answered all of my questions in a professional manner.
Chris and Ron T. Thank you so much for helping my wife on getting her dream car. Chris and Ron were very professional and communicative. You guys are amazing for all to your help. If you looking on getting your dream car, Chris and Ron is who you want to speak to. Again, thank you so much for all your help.
The only dealership I'll go to! Shoutout to Victor Diaz and Michael Marcelo & Luis Zatarian and the whole honda team! Everyone was nice and helpful They got me into a new car I wanted the process was quick and easy and they knew exactly what I was looking for and what best suited me! I've been with honda for 4 years and will stick with honda thank you guys for always taking care of us in this valley So happy to be able to walk away with my 2023 new Honda accord hybrid thank you guys!(:
Giving high praise to Sergio, my service writer at Honda of the Desert. A service writer’s job is not easy. Upon arrival, he welcomed me and was kind, caring, knowledgeable and very reassuring. He was able to troubleshoot the problem from the start, and even called me when the job was complete so that I knew when I could pick up my car. Sergio would excel at the largest Honda dealership in the world, any of them, and he would be an asset anywhere. Thank you, Sergio, for making my service appointment a pleasure. Adding that as an F1 ... Read More Google - Sep 9, 2023
Luis, Brandon and Conley offered the best customer service. They listened to what I had to say in providing the best vehicle trade in for my family and I. The process was quick and simple. The went above and beyond to ensure I walked off the lot a more than satisfied customer. I will definitely recommend Honda of the Desert to anyone looking to purchase or trade in a vehicle! Thank you guys!!
Had a great experience purchasing a vehicle. Our salesman was Damion.
Everyone was very professional and helped us thru out selection of our vehicle. Thank you for your help Juan, Billi, and Devin .one thing I'm still waiting for my contract thru the e-mail as Jaun and I talked about. Roberta, Sanchez
I am going to try this place again.
My 1st impression when I went on Wednesday the 16th of August was no one really cared.
The lady at the door behind a desk was not friendly. I said hi, she just looked up and said nothing.
Went to parts and asked about some parts, bought others. The entire time the parts guy just looked bothered I was there.
I am hoping the next time it's a better experience. I am new as a Honda owner, I have a 2008 and I will see what Honda dealer I end up making ... Read More Google - Aug 18, 2023
I had come into Honda multiple times for minor service requests over the past couple of years, they have been consistently proactive with their communication inside the center and from the call center. Major props to Joe and his manager Martin for going the extra mile on their days off to help with a flat tire. I recommend their service for any Honda owner in the desert.
Excellent customer service, Edwin is very knowledgeable and helpful Feel in good hands when you bring your car in
Had an 8 am appt made for simple oil change. Paid for the service contract so first time oil change. No guarantee given of how long it would take. Not impressed with service advisor compared to last experience with a minor mechanical issue. He must have been a newby. Shuttle service needs an additional driver. Service center is too busy to have to wait at the dealership for your car especially when you don't know how long it will take. Wasn't picked up by shuttle until afternoon when car was ready at 10 am. Was not greeted by any service ... Read More Google - Aug 12, 2023
Victor Diaz is the best worker there, hands down. Knows his stuff, extremely relatable. If I was working there I’d definitely give this guy all the credit. All time leadership.
Honda of the desert
Professional, attentive, and inviting
Juan the sales rep and Rigo the finance rep answered all our questions and made my son and i feel welcomed and stress free with the purchase of a car.
Car buying can be stressful and uncomfortable at times. Juan and Rigo did the opposite, they made us feel welcomed and ensured that this was a positive experience. Their customer centric approach made sure that it was about us as the customers and all our wants and needs were met. They gave us the peace of mind by going over all the ... Read More DealerRater - Aug 6, 2023
Excellent experience! The staff was welcoming and very helpful. We did not feel pressured, and we did not feel rushed our sales person, Damion, knew what he was talking about, did not waste our time, and did not play any games. The negotiation process was straightforward. We would definitely recommend this Honda dealership! Great staff, and attitudes.
Come out and check it out
Friendly staff, no patronizing sales persons, and no pressure. We were met with smiles and hellos.
I had a flat tire while visiting Indio and had my spare on so I couldn’t drive 200+ miles home without getting a new tire. I called the service department and Danielle took care of us and had a new tire on in an hour! they also checked my fluids and breaks! great service and done within the time they estimated!
Go for service every six months, service people always nice and courteous. Honda is a very reliable brand. No problem with my Honda crv,.
Billie P. Is an amazing gentleman. Very friendly and efficient. Loved his personality.
Jo was awesome in helping me out. Very respectful and very helpful
Amazing customer service. Honest and up front. Kept me informed throughout the day concerning the car I am considering purchasing. Let me test drive a few versions of the car I am looking at.
great service. recommend to everyone, especially Zjuan!!!
Customer Service was excellent. I requested for my car to be washed and it wasn't washed at all. I can't called service manager he was very professional and was very apologic. After I had renewed my package with Honda of the Desert.
I had a wonderful experience buying a car with Primo (Juan) My daughter bought all of her cars here at Honda of the desert so I wanted to purchase mine here as well. They even delivered my Honda civic to me all the way in Blythe. Such a great salesman, very professional and he even called to check up on me and make sure everything was good. If you are looking for a car please go see and ask for Primo.
This is my 5th Honda from Honda of the Desert and my second vehicle acquisition with sales representative Victor Diaz in just over two years. Polite, Professional, Knowledgeable and attentive. He listened and met my needs. More importantly, he valued my time, Exceptional experience. Kudos and thank you!
Daryl at the service center is always a pleasure to work with. He is very helpful and knowledgeable. He makes the process painless and caters to our needs while we wait patiently for our vehicle to be serviced!
Service is always great and very
I had a really good experience at Honda with a professional service technician, Sergio helping me from the minute l arrived until my car service was completed.
Excellent customer service. Great inventory.
Great service 👏
Excellent customer service from all the dealership people wonderful organization from the person receive the car until I check what happened
Got the code for oil change and rotation for our BE Ridgeline. I actually like going to HoD to get service despite living in Indio. Service managers are friendly and their waiting room is nice. Keep up the great job! Love our Ridgeline!
Best service around! Knowledgeable staff and they wash my car with every oil change and tire rotation. Bonus!
When I left Honda of the Desert last week I was beaming because of the EXCEPTIONAL AND CARING SERVICE THAT BILLIE PRUDHOLME (acquisitions specialist) gave to me! I took my brother with me to help make sure I made the best choices regarding the selling of my car, but in all honesty Billie was the first associate of a dealership that made me feel like I could have gone without my brother for the first time. He was extremely friendly, courteous, and overall just a wonderful human being to meet. These days you really don't know who you can ... Read More Google - May 10, 2023
Very professional and helpful people. I have never had a bad time at Honda of the Desert! Well staffed and very organized.
Great customer service. Pleasant space if you have to wait around for you car.
As usual they were friendly and prompt with the service. Eduardo was efficient and knowledgeable about my ca and the service being done.
Service Rep Pete Ayala provided efficient, professional, friendly and courteous service. He kept us informed and answered questions patiently. The waiting room was clean, and comfortable. We will definitely return for future services on our Honda Ridgeline when needed.
All around great customer service