Customer Testimonials
Infotainment system fixed! 👍thank you!!!
Hands down best service department. Martin the service manager knows how run this department. Geo from parts is very knowledgeable is honda parts. Our service advisor was also very helpful
I had a problem with my key fob. It came apart when I accidently dropped it. I also lost the spare fob that I used to run the car to get it to the dealers. Several young men helped me find the fob which was well hidden under the driver's seat. Another gentleman fixed my broken fob. No charge. I wish to thank all the gentlemen from Honda that helped me.
Excellent customer service
I got my new car in one afternoon! It was a pleasant experience. ☺️
I've had the most fantastic experience at Honda of the Desert. No hassle. They all work on no commission. They had the exact car I wanted. Got a steel on it with $4000 off. I was in and out of the dealership in 90 minutes. Matt and Chris are the man in sales! So helpful. So nice. I can't highly recommend them enough. Davion in finance is amazing and takes the time to walk you through everything. Honda of the Desert is where it's at. I can't recommend it enough.
Amazing service and Sergio was a big help with everything I needed and answered all of my questions in a professional manner.
Chris and Ron T. Thank you so much for helping my wife on getting her dream car. Chris and Ron were very professional and communicative. You guys are amazing for all to your help. If you looking on getting your dream car, Chris and Ron is who you want to speak to. Again, thank you so much for all your help.
The only dealership I'll go to! Shoutout to Victor Diaz and Michael Marcelo & Luis Zatarian and the whole honda team! Everyone was nice and helpful They got me into a new car I wanted the process was quick and easy and they knew exactly what I was looking for and what best suited me! I've been with honda for 4 years and will stick with honda thank you guys for always taking care of us in this valley So happy to be able to walk away with my 2023 new Honda accord hybrid thank you guys!(:
Giving high praise to Sergio, my service writer at Honda of the Desert. A service writer’s job is not easy. Upon arrival, he welcomed me and was kind, caring, knowledgeable and very reassuring. He was able to troubleshoot the problem from the start, and even called me when the job was complete so that I knew when I could pick up my car. Sergio would excel at the largest Honda dealership in the world, any of them, and he would be an asset anywhere. Thank you, Sergio, for making my service appointment a pleasure. Adding that as an F1 ...
Luis, Brandon and Conley offered the best customer service. They listened to what I had to say in providing the best vehicle trade in for my family and I. The process was quick and simple. The went above and beyond to ensure I walked off the lot a more than satisfied customer. I will definitely recommend Honda of the Desert to anyone looking to purchase or trade in a vehicle! Thank you guys!!
Had a great experience purchasing a vehicle. Our salesman was Damion.
Everyone was very professional and helped us thru out selection of our vehicle. Thank you for your help Juan, Billi, and Devin .one thing I'm still waiting for my contract thru the e-mail as Jaun and I talked about. Roberta, Sanchez
I had come into Honda multiple times for minor service requests over the past couple of years, they have been consistently proactive with their communication inside the center and from the call center. Major props to Joe and his manager Martin for going the extra mile on their days off to help with a flat tire. I recommend their service for any Honda owner in the desert.
Excellent customer service, Edwin is very knowledgeable and helpful Feel in good hands when you bring your car in
Victor Diaz is the best worker there, hands down. Knows his stuff, extremely relatable. If I was working there I’d definitely give this guy all the credit. All time leadership.
Honda of the desert Professional, attentive, and inviting Juan the sales rep and Rigo the finance rep answered all our questions and made my son and i feel welcomed and stress free with the purchase of a car. Car buying can be stressful and uncomfortable at times. Juan and Rigo did the opposite, they made us feel welcomed and ensured that this was a positive experience. Their customer centric approach made sure that it was about us as the customers and all our wants and needs were met. They gave us the peace of mind by going over all the ...
Excellent experience! The staff was welcoming and very helpful. We did not feel pressured, and we did not feel rushed our sales person, Damion, knew what he was talking about, did not waste our time, and did not play any games. The negotiation process was straightforward. We would definitely recommend this Honda dealership! Great staff, and attitudes.
Come out and check it out
Friendly staff, no patronizing sales persons, and no pressure. We were met with smiles and hellos.
I had a flat tire while visiting Indio and had my spare on so I couldn’t drive 200+ miles home without getting a new tire. I called the service department and Danielle took care of us and had a new tire on in an hour! they also checked my fluids and breaks! great service and done within the time they estimated!
Go for service every six months, service people always nice and courteous. Honda is a very reliable brand. No problem with my Honda crv,.
Billie P. Is an amazing gentleman. Very friendly and efficient. Loved his personality.
Jo was awesome in helping me out. Very respectful and very helpful
Amazing customer service. Honest and up front. Kept me informed throughout the day concerning the car I am considering purchasing. Let me test drive a few versions of the car I am looking at.
great service. recommend to everyone, especially Zjuan!!!
Customer Service was excellent. I requested for my car to be washed and it wasn't washed at all. I can't called service manager he was very professional and was very apologic. After I had renewed my package with Honda of the Desert.
I had a wonderful experience buying a car with Primo (Juan) My daughter bought all of her cars here at Honda of the desert so I wanted to purchase mine here as well. They even delivered my Honda civic to me all the way in Blythe. Such a great salesman, very professional and he even called to check up on me and make sure everything was good. If you are looking for a car please go see and ask for Primo.
This is my 5th Honda from Honda of the Desert and my second vehicle acquisition with sales representative Victor Diaz in just over two years. Polite, Professional, Knowledgeable and attentive. He listened and met my needs. More importantly, he valued my time, Exceptional experience. Kudos and thank you!
Daryl at the service center is always a pleasure to work with. He is very helpful and knowledgeable. He makes the process painless and caters to our needs while we wait patiently for our vehicle to be serviced!
Service is always great and very
I had a really good experience at Honda with a professional service technician, Sergio helping me from the minute l arrived until my car service was completed.
Excellent customer service. Great inventory.
Great service 👏
Excellent customer service from all the dealership people wonderful organization from the person receive the car until I check what happened
My wife and I want to show profound gratitude and appreciation to this wonderful and amazing woman, ever since the pandemic things have always been very difficult for me and my family, I lost my job during the stay at home and it was very difficult for me to secure a new job that was how life became terrible for me, But thank God for bringing this woman into my life, Mrs Anita Ephraim. I read so many good reviews online on how she has been helping a lot of people both small business owners to gain financial balance so ...
WAIT! TAKE YOUR TIME TO READ THROUGH THIS, IT MAY BE A LIFE-CHANGING OPPORTUNITY FOR YOU. I never believed I could earn so much profit in a short period of time. I saw a review on a page about Mrs. Anita Ephraim and before then, I have never risked money doing anything online with anybody because I thought It was so unwise and never want to be cheated. But when I contacted him and he explained everything to me concerning NFT/Crypto trading and the profits I can make within few weeks, I was convinced to give a trial. I ...
Got the code for oil change and rotation for our BE Ridgeline. I actually like going to HoD to get service despite living in Indio. Service managers are friendly and their waiting room is nice. Keep up the great job! Love our Ridgeline!
Best service around! Knowledgeable staff and they wash my car with every oil change and tire rotation. Bonus!
When I left Honda of the Desert last week I was beaming because of the EXCEPTIONAL AND CARING SERVICE THAT BILLIE PRUDHOLME (acquisitions specialist) gave to me! I took my brother with me to help make sure I made the best choices regarding the selling of my car, but in all honesty Billie was the first associate of a dealership that made me feel like I could have gone without my brother for the first time. He was extremely friendly, courteous, and overall just a wonderful human being to meet. These days you really don't know who you can ...
Very professional and helpful people. I have never had a bad time at Honda of the Desert! Well staffed and very organized.
Great customer service. Pleasant space if you have to wait around for you car.
As usual they were friendly and prompt with the service. Eduardo was efficient and knowledgeable about my ca and the service being done.
Service Rep Pete Ayala provided efficient, professional, friendly and courteous service. He kept us informed and answered questions patiently. The waiting room was clean, and comfortable. We will definitely return for future services on our Honda Ridgeline when needed.
All around great customer service
Honda of the Desert always takes care of my car and they are prompt in getting it fixed. They’ve always been great at relaying all the information regarding what is wrong with my car and recommendations in an easy way I can understand.
Exelent customer serv.
Great service Great people
Awesome experience will recommend 👌 to my family and friends
I truly appreciate the "Drop off/early bird" option. I was able to drop off my vehicle and keys the night before it was due for service. This helped me save time and stress. I appreciate Deryl for assisting me with my issue and for throughly explaining the need of the recommended services.
Everyone is very professional an courteous
I continue to return to Honda of the Desert for my car service needs because they exhibit genuine customer service and professional work. Having Martin V. At the helm as the director has driven his team to become a top-notch service team! Thank you! Mike W.
Even though my reservation wasn’t showing up in their system they took my car in and the wait wasn’t long at all! Thanks Jo!
Adrian and Michael were amazing to work with! They really worked with me to find the right deal! Thank you so much !
Everyone one was so kind and awesome thank you for making the experience so special for my daughter this was her first car.
Super friendly and competent. Thanks Jo for managing my maintenance!
I’ve purchase 3 Accords from this dealership. Juan Guzman has been my salesman every time and I highly recommend him. He will give you a great deal and you won’t leave with buyer’s remorse.
It was good service
You meet the nicest people on a Honda. Thank you Gil Thank you Michael Thank you Juan. You guys rock.
Sergio was my liaison. He is knowledgeable, personable, and sincere. His advice was to have the 30,000 service and I felt well advised. Service was performed without additional add on’s. My Honda performs wonderfully with prescribed maintenance. Thanks Honda!
Great service. Friendly knowledgeable staff
I've been going to hunt up the desert for 5 1/2 years and I would not go anywhere else.
What a great experience! The sales & financial guys were were terrific - professional, knowledgeable, & down to earth - took their time explaining things & were very easygoing & patient - I was surprised at the absence of “pushiness” & “hard-sell” approach one sees in some dealerships. Just a happy group of folks who who seemed to really love their jobs & are proficient at what they do. I’m delighted with the the entire experience & highly recommend Honda of the Desert if you’re looking for a good vehicle a good price & a staff who really ...
Sergio is great! I definitely recommend going thru him. He is very professional and I appreciate him helping me all the time! Every time I go for service he’s there so I know I’ll get the best service! Thank you again Sergio for making my experience the best always !
I will continue to use Honda for all my maintenance needs. It’s been 5 years and the service is always exceptional. Edwin and the rest of the team at Cathedral City Honda are always honest, professional, knowledgeable and explain everything to me clearly.
Thank you to service advisor Sergio and service manager Martin. Understood my service issues from the customer side and properly took care of everything in a very professional manner. Will continue to come to Honda of the Desert for my service. Thanks again.
Received prompt and excellent servicing at “Honda of the Desert” in Cathedral City, CA. Service person Edwin Gastelum was friendly, professional, knowledgeable, and kept me updated with the status of my repair with texts and even a video file. Highly recommended!
Love and appreciation for Honda of the Desert. Bought my Accord there and continue to use them for service and maintenance. Extremely courteous and knowledgeable staff, large and very clean waiting areas, and they keep you updated on your service progress with text and photos. Don't want or need to go anywhere else. Thanks HotD!😎
Your honesty is why I deal with Honda. Pete is an outstanding employee. I’m
It’s was such a great smooth experience. They are so awesome the whole team! Thanks you guys. Will for sure be a repeat customer!!!
I didn’t have an appointment and was told it would be about a 2 1/2 hour wait. They were done with my car in less than two hours. I appreciated that. Peter was very professional and just plain nice too me.
Accommodating and courteous staff, walk in was a breeze.