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Happy & Heard
I brought my 2020 fit in for an oil change and some other repairs. The service advisor was professional and patient. The work was finished in a satisfactory manner and done within the time promised.
Jeremy at the service desk was extremely helpful and courteous as was the rest of the staff in helping me with pinpointing the problem and correcting it. I left feeling a solidifying of my faith in the dealership and would recommend them to anyone who has a Honda that needs service.
The staff was Professional - friendly and efficient ! i Have been a Customer for many years - the service is typically very good
Great customer service. Service clerk was knowledgeable and friendly. Car was finished at time said.
We were very pleased with our experience in buying a 2026 Civic Sport Hatchback Hybrid from Honda of the Desert. Brandon was very welcoming and earned my trust when he said he chose to work at HOTD because salespeople don’t work on commission. I love that! I was Brandon’s first customer to buy a car from him via the Costco program. I highly recommend the Costco program if you’re like me and hate haggling. Luis, the financial guy, explained options but neither he or Brandon tried to oversell. In sum, I highly recommend HOTD and Brandon.
I was looking for a new car and started at Honda of the Desert. Brandon Martinez, a salesman, came up to me to help. I had a great experience with Brandon. He was so helpful and knew what I was looking for right away! I never felt pressure only trying to get what I needed. Even after the sale, Brandon has been available to me. I had such a great experience!
Transaction went smoothly and easy….Octavio was amazing and helped every step of the way…
Honda has been servicing my 2016 Honda Civic (with over 100,000 mi now), for almost 10 years, and this is the only Honda I trust my baby with. The Honda staff, especially Martin, the Manager, are absolutely AMAZING. They are always busy but welcoming, dedicated, and still show up with a sense of humor and a smile. Recently, engine oil was spilled all over my engine block and spark plugs while I was over 150mi away. I had to get the car towed back, I had been laid off, finances were tight and really didn't know what I was going to do. I called and was transparent about my situation and Martin assured me they would be able to get my car back up and running for an affordable price, and they did. But what was so meaningful is he also held a compassionate space for me to feel safe enough to share my vulnerable situation. They did a full tune up, removed all the spilled oil, and my car was running like new again, like Martin said, for a very affordable price. Shortly after, I took me and my 90-year-old Granny on a road trip 300+ miles away, one-way, and she (Honda Civic, not Granny) ran great. This meant a lot seeing that I was going to be traveling with my Granny. To have the full confidence in a car dealership is not always easy except when it comes to Honda of the Desert. I am very grateful for the Honda of the Desert Team! Keep up the awe-inspiring work. You are much appreciated!
Great customer service and the service workers do their best to make their customers feel valued
Service was awesome! Gave me good info on what needed to be done and got it done quick.
Fast excellent service ...advisor was great. Mechanic kept me in formed with service. Great job guys.
Reliable and efficient service I count on. Also much appreciated the shuttle service to and from home.
Jeremy got me in and diagnosed the problem with my climate system super fast. The service techs fixed my car and did all the other service faster than I thought. Very pleased. Honda of the Desert is also more advanced than other Honda dealerships I’ve been to with the online appointment system, online payment, text messaging, and video that I get with the problem once my car is inspected. I love Honda of the Desert and all the staff. Thank you.
The service department has always been there for me, and now my daughter for our car care needs.
Very helpful and quick! I always like coming to Honda for all my needs. Keep up the great work!